Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Business Management
The 2 day course introduces the overview of the personal data protection act (PDPA), the process an organisation could adopt to comply with the act, and identify possible areas of non-compliance. Participants will also learn how to develop a process for handling complaints and breaches, as well as get their organisation started in fulfilling their obligations under the PDPA.
Provider: Singapore Chinese Chamber Institute of Business
To sustain a profitable business does not only include finding new customers, but also by nurturing existing customers. Learn the ropes on how to win and retain customers from our professional trainers. Successful customer retention is about exceeding the customer expectations so that they become loyal advocates for your brand